Privacy Policy

We may collect the following information when you visit our site or place an order:

• Name, email address, phone number, and shipping address
• Order history and payment details (processed securely by our payment provider)
• Account credentials if you create an account or sign in with Google
• Device, browser, and usage data collected via cookies and analytics

We use your information to:

• Process and deliver your orders
• Communicate order updates, support requests, and marketing (with your consent)
• Improve our website, products, and customer experience
• Prevent fraud and comply with legal obligations

We use essential cookies to keep the site functioning and optional cookies to understand how visitors use our store. You can manage cookie preferences through your browser settings.

We do not sell your personal data. We share information only with trusted service providers who help us operate our business — such as payment processors, shipping couriers, and email platforms — and only to the extent necessary to perform their services.

We retain your information for as long as needed to fulfil orders, provide support, and meet legal requirements. We implement appropriate technical and organisational measures to protect your data against unauthorised access.

Depending on your location, you may have the right to access, correct, or delete your personal data, or to opt out of marketing communications. To exercise these rights, contact us at privacy@ghaliahidhaa.com.

If you have questions about this Privacy Policy, please reach out to privacy@ghaliahidhaa.com or write to Ghalia Hidhaa, Customer Care, India.